Every licensed casino must confirm who you are, and here the check is normally finished within 56 hours.
Six facts that answer who runs the check, how long it takes and where to ask.
Most players worry a single blurry photo will stall their payout, and it need not.
Nobody enjoys sending personal papers, so here is exactly what each copy must show.
You will see the check coming long before a payout stalls at the last stage.
At the point a pattern of deposits looks unusual, the desk asks where the money comes from. Our Malta Gaming Authority licence, MGA/B2C/493/2016, requires this anti-money-laundering step of every player it serves, so the question is routine housekeeping rather than a suggestion of wrongdoing.
Which of these five the desk needs depends on how the money reached us.
Replace the Lapsed Card. By the time a licence lapses, the card still photographs well, so a document with a past date is refused. Order a replacement from the issuing authority Send the new card in the same upload
Phone Screen Instead of Card. From the moment a screenshot arrives, texture and security marks are missing, so the desk treats it as unread. Photograph the card itself, not the screen Keep the app closed while you shoot
Retake It in Daylight. On a dim evening a phone flash throws glare across the card, and a cropped edge leaves the last digits unread. Lay the card flat in daylight Fit all four corners in the frame
Straight answers to the questions that come up the moment a check begins.
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